Management de la relation client (رقم التسجيلة. 579074)
[ عرض عادي ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 00833cam a2200265 i 4500 |
| 001 - CONTROL NUMBER | |
| control field | a627838 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 180208s2016 fr a fre d |
| 009 - PHYSICAL DESCRIPTION FIXED-FIELD FOR ARCHIVAL COLLECTION (VM) [OBSOLETE] | |
| fixed length control field | 627838 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 978-2-311-40316-9 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | 966310183 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | FRAS |
| Language of cataloging | fre |
| Transcribing agency | FRAS |
| Modifying agency | FRAS |
| Description conventions | AFNOR |
| 072 ## - SUBJECT CATEGORY CODE | |
| Subject category code | SHS |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| Edition number | 23E |
| 084 ## - OTHER CLASSIFICATION NUMBER | |
| Classification number | 658.8 |
| 095 ## - 095 | |
| a | fr |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Meyronin, Benoît |
| Relator term | Auteur |
| Relationship | 070 |
| 9 (RLIN) | 149617 |
| 245 10 - TITLE STATEMENT | |
| Title | Management de la relation client |
| Medium | [Texte imprimé] : |
| Remainder of title | symétrie des attentions, digitalisation et coproduction / |
| Statement of responsibility, etc. | Benoît Meyronin et Thierry Spencer |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Paris : |
| Name of publisher, distributor, etc. | Vuibert, |
| Date of publication, distribution, etc. | impr. 2016 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 1 vol. (XXV-210 p.) : |
| Other physical details | couv. ill. ; |
| Dimensions | 24 cm |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Bibliogr. p. 207-210 |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Spencer, Thierry |
| Relator term | Auteur |
| Relationship | 070 |
| 9 (RLIN) | 395820 |
| 930 ## - EQUIVALENCE OR CROSS-REFERENCE-UNIFORM TITLE HEADING [LOCAL, CANADA] | |
| Uniform title | 627838 |
| 931 ## - | |
| -- | a627838 |
| 990 ## - EQUIVALENCES OR CROSS-REFERENCES [LOCAL, CANADA] | |
| Link information for 9XX fields | FANJAOUI |
| Lost status | Source of classification or shelving scheme | Damaged status | Home library | Current library | Shelving location | Date acquired | Cost, normal purchase price | Total Checkouts | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| AUTO | Bibliothèque centrale | Bibliothèque centrale | En accès libre | 19/07/2017 | 246.44 | 658.8 / 760 | 000006714345 | 19/07/2017 | 1 | 19/07/2017 | Livre |