Speech act performance [Texte imprimé] : theoretical, empirical and methodological issues / edited by Alicia Martinez-Flor, Esther Uso-Juan

Bibliogr. en fin de communications

Acknowledgements -- List of contributors -- Preface -- Section I. Theoretical groundings: Pragmatics and speech act performance / Alicia Martínez-Flor & Esther Usó-Juan -- Section II. Empirical foundations: The effect of individual-level variables on speech act performance / Lisa M. Kuriscak -- Data collection methods in speech act performance: DCTS, role plays, and verbal reports / J. César Félix-Brasdefer -- Conversation analysis and speech act performance / Marta González-Lloret -- Culture and its effect on speech act performance / Ardith J. Meier -- Study abroad and its effect on speech act performance / Gila A. Schauer -- Speech act performance in workplace settings / Lynda Yates -- The effect of pragmatic instruction on speech act performance / Satomi Takahashi -- Section III. Methodological innovations: Apologies: Raising learners' cross-cultural awareness / Sachiko Kondo -- Complaints: How to gripe and establish rapport / Diana Boxer -- Compliments and responses to compliments: Learning communication in context / Noriko Ishihara -- Disagreement: How to disagree agreeably / Lewis H. Malamed -- Refusals: How to develop appropriate refusal strategies / Zohreh R. Eslami -- Requests: A sociopragmatic approach / Esther Usó-Juan -- Suggestions: How social norms affect pragmatic behaviour / Alicia Martínez-Flor -- Index