Osborne, David  (1951-....) <br/><br/>
Banishing bureaucracy  the five strategies for reinventing government /  [Texte imprimé] : 
David Osborne and Peter Plastrik 
 - Reading:  Addison-Wesley Publishing,  1996 
 - 397 p. ;  24 cm 
<br/><br/> Index 
<br/><br/>Bibliogr. p. 347-382 
<br/><br/><label>ISBN: </label>0-201-62632-2 
<br/><br/><label>Dewey Class. No.: </label>352.630973