TY  - BOOK
AU  - Osborne,David
AU  - Plastrik,Peter
TI  - Banishing bureaucracy: the five strategies for reinventing government 
SN  - 0-201-62632-2
U1  - 352.630973 23E
PY  - 1996///
CY  - Reading
PB  - Addison-Wesley Publishing
N1  - Index; Bibliogr. p. 347-382
ER  -