TY - BOOK AU - Kitay,Jim AU - Regini,Marino AU - Baethge,Martin TI - From tellers to sellers: changing employment relations in banks SN - 0-262-18193-2 U1 - 332.10683 21E PY - 1999/// CY - London PB - The MIT Press N1 - Index; Bibliogr. p. 330 ER -