Toufah, Najat The business process management : a successful tool for enhancing Moroccan Firms' social and financial performance / Najat Toufah, Anicia Jaegler, Taj Kacem - p. 1-21 Bibliogr. p. 16-20 Subjects--Topical Terms: ENTREPRISEGESTION D'ENTREPRISEMONDIALISATION Subjects--Geographic Terms: MAROC Dewey Class. No.: 658.40380964