000			02214cam a2200349 i 4500
001			a404653
008			090811s2010 xxua | |001 0 eng d
009			404653
020			_a978-1-4051-8549-3
035			_a672223207
040			_aDLC _bfre _cDLC _dFRAS _eAFNOR
044			_axxu _axxk
072			_aSHS
082	0	4	_a302.346 _a306.44 _221E
084			_a302.3
100	1		_aHeritage, John _eAuteur _4070 _927178
245	1	0	_aTalk in action _h[Texte imprimé] : _binteractions, identities, and institutions / _cJohn Heritage and Steven Clayman
260			_aMalden ; _aOxford ; _aChichester : _bWiley-Blackwell, _c2010
300			_a1 vol. (VI-312 p.) : _bill., couv. ill. ; _c25 cm
490	1		_aLanguage in society ; _v38
504			_aBibliogr. p. [288]-303
505	0		_aIntroduction -- Part I. Conversation analysis and social institutions: 1. CA: some theoretical background -- 2. Talking institutions into being -- 3. Five dimensions of institutional talk -- Part II. Calls for emergency service: 4. Emergency calls as institutional talk -- 5. Emergency calls: gate-keeping and entitlement to service -- 6. Emergency calls under stress -- Part III. Doctor-patient interaction: 7. Patients' presentations of medical issues: the doctor's problem -- 8. Patients' presentations of medical issues: the patient's problem -- 9. History taking in medicine: questions and answers -- 10. Diagnosis and treatment: medical authority and its limits -- Part IV. Trials, juries and dispute resolution -- 11. Trial examinations -- 12. Jury deliberations -- 13. Informal modes of dispute resolution -- Part V. News and political communication: 14. News: turn-taking and its consequences -- 15. News: question design in the news interview and beyond -- 16. News: replies and responses -- 17. Interaction en masse: audiences and speeches -- Conclusion -- Appendix: transcription conventions -- References
653			_aConversation analysis
653			_aDialogue analysis
700	1		_aClayman, Steven _eAuteur _4070 _9163934
830		0	_aLanguage in society (Blackwell Publishing, Malden) _9231422
930			_a404653
931			_aa404653
990			_aMalchouch
095			_axxu
999			_c333668 _d333668